Here to help: Our Support Team

Got a question? Running into an issue? We know that sometimes, you just need to talk to a person.

At the heart of our commitment to you is our dedicated Support Team. We might be small in number, but we're mighty in our passion for helping you get the most out of Magic Notes. Every single team member is trained and ready to provide you with the personal, expert assistance you need.

Your Daily Dose of Support

We're here for you every day of the week from Monday to Friday, ready to tackle your questions, big or small. Our team strives to:

• Respond Quickly: We work hard to keep our response times low so you're not left waiting.
• Provide Expert Answers: We know our product inside and out, ensuring you get accurate, helpful information every time.
• Be Friendly and Understanding: We're real people who genuinely want to help, and we promise a friendly, non-judgmental experience.

We believe that great support is about connecting you with a knowledgeable person who cares. So if it's a quick query or a complex technical issue, please don't hesitate to reach out. And don’t worry if you were speaking with someone else previously, no matter who you connect with, we’ll take the same amount of care to best resolve your issue as efficiently as possible for you. 

We also have Dara, our new AI chatbot, designed to provide instant answers to your product questions, guide you through features, and help you troubleshoot common issues. Think of Dara as your knowledgeable, always-available product guide.

We look forward to helping you!