Skip to main content
Help Centre  Help Centre home page Help Centre
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Help Centre
  2. FAQs & Troubleshooting

FAQs & Troubleshooting

  • Beam’s Privacy Policy for Magic Notes Users
  • Joining a 1:1? How to share your screen in Microsoft Teams
  • How to Grant Microphone Permissions
  • 🔌 Offline Mode Not Loading?
  • Refinement is Taking a Long Time to Load
  • Why am I seeing the US Help Centre instead of the UK version?
  • Here to help: Our Support Team
  • Book your 1:1 Support Session 🚀
  • What to do if my Magic Note is stuck 'drafting'
  • What happens to deleted Magic Notes? 🗑️
  • What to do if Magic Note summary is blank
  • Access Your Magic Note Transcript and Audio
  • Understanding Single Sign-On (SSO): Your Guide to Magic Notes Login
  • Checking Microphone Permissions on Laptop settings (Windows only)
  • Common FAQs
  • Troubleshooting Guide: Phone Locking During Recordings 📱
  • How to check Microphone permission on Chrome and Edge 🎤
  • Magic Notes FAQ for Clinicians
  • Ensuring microphone access when using Magic Notes on your phone
  • Data processing and protection
  • How to ensure your audio is set up correctly with Magic Notes
  • Setting Chrome/Edge as your Default Browser on your Phone
  • Internet browsers and connectivity
Help Centre
English (US) Español Italiano (Italia) Nederlands Nederlands (België)