Magic Notes FAQ for Clinicians

What is Magic Notes?

Magic Notes is an AI-powered tool designed to make your life easier by automatically creating detailed write-ups of your patient consultations. Just hit record during your meeting, and Magic Notes will handle the rest, allowing you to focus more on your patients and less on paperwork.

What doesn't Magic Notes do?

• Replace you: Magic Notes is here to assist, not replace. It handles the admin side of things so you can focus on patient care.
• Learn from your data: Your data stays yours. Magic Notes doesn't store or use your information to train its AI models.
• Eliminate the need for review: While Magic Notes provides a solid first draft, your insights are crucial. You'll need to review and edit the summaries to ensure they capture all the important details, including non-verbal cues.

• Give clinical advice or analysis: Magic Notes is not a decision support tool or diagnostic aid. Think of it as a magical notebook that quickly generates the first draft of your notes. Do not query Magic Notes for clinical recommendations or ask it for diagnostic advice. Use it to make a first draft, not to provide you with clinical expertise.

Why use Magic Notes?

• Magic Notes can help reduce the time you spend on administrative tasks. By automating note-taking, we aim to give you more time to connect with your patients and provide high-quality care.
• Magic Notes is developed by a reliable, safe, and trusted public-sector partner and is the most widely used AI Scribe in the UK public sector, being used by almost half of all social care teams, used in the NHS, and in the justice system.
• In addition to saving time for clinicians, Magic Notes can also improve documentation quality, enhance patient connection, and improve inclusivity by making note-taking easier for those who struggle with documentation.

Is Magic Notes safe to use regarding data protection and security?

Absolutely. Magic Notes has undergone thorough Data Protection Impact Assessments and has been approved by our Data Protection Officer. All data is securely stored within the UK, and the system is fully compliant with NHS data security standards.

How does Magic Notes work?

It's simple:

1. Record your session: Use your phone or laptop to record the audio from your meeting.
2. Receive your Magic Note: After the session, you'll get a custom summary tailored to your needs, with key actions automatically captured. You can also review the full transcript and audio if needed.
3. Review and integrate: Check over the summary, make any necessary changes, and then copy and paste it into your system.

💡If you spot issues with your note, remember that you can review the recording and the transcript to check what was said during the recording to get the detail you need. And don't forget to raise the issue when you add your ⭐ rating for the note!

How does Magic Notes use artificial intelligence (AI)?

Magic Notes uses AI to in 2 ways:

1. To transcribe your recordings into text.
2. It then structures that text into a useful, summarised format based on the template you select.

It's like having a personal assistant to help with your documentation.

What if my patients prefer not to be recorded?

Patient consent is essential. If a patient isn't comfortable with being recorded, simply don't use Magic Notes for that session. We prioritise patient comfort and trust, so never feel pressured to use the tool if it's not appropriate for the situation.

💡If you’re unable to record a consultation, you can simply record a voice note after it ends and Magic Notes will generate a full summary based on all the details you narrated.

Who decides when to use Magic Notes?

You do. As the clinician, you're in control. Use Magic Notes when you feel it's suitable, and rely on traditional note-taking methods when it's not.