Medical Device Instructions for Use

What Beam Notes is

Beam Notes records clinical consultations, transcribes them, and produces a structured summary against a template chosen by your organisation. You review, edit, and copy the summary into the patient record. It is for use by healthcare professionals and trained non-clinical staff in non-emergency UK clinical settings. It does not diagnose or treat and must always be used within a healthcare service that provides clinical oversight and follow-up.

Warnings

• Review every output. Transcripts and summaries are AI-generated and may contain errors, omissions, or content that was not said. Review and correct each output before it is saved to the patient record or acted on.
• Beam Notes does not make clinical decisions. Diagnosis, treatment, and onward care remain your responsibility.
• Be alert to automation bias. Read the output actively; do not skim.
• Do not use Beam Notes for emergency care or in any setting without clinical oversight.

How to use Beam Notes

• Recording a Beam Note: How to record a Beam Note
• Building a Beam Note from existing sources: How to build a Beam Note
• Supported file formats, troubleshooting, and everything else: Beam help centre

Minimum system requirements

• Device. Desktop, laptop, tablet, or mobile phone (iOS or Android via browser)
• Browser. Current version of Google Chrome or Microsoft Edge
• Audio. Working microphone (in person); a computer that can share system audio (online)

Support

• Help centre: https://magicnotes.zendesk.com/hc/en-gb
• General help: [e-mail]
• Safety, security, privacy: [e-mail]
• Trust Centre: https://trust.beam.org/
• Your Beam Account Manager (from your organisation's onboarding pack)

Reporting incidents

For any suspected serious incident, or harm or near-harm:

1. Email [e-mail] immediately, or contact your Beam Account Manager.
2. Report to the MHRA Yellow Card scheme at https://yellowcard.mhra.gov.uk/.

Beam's onward MHRA vigilance reporting follows the timelines in UK MDR 2002 Regulation 43.