Zabrina Gould-Wilson

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Organisation Admins have access to administrative features that control how users, teams, and templates are set up within Beam Notes. This article explains what Organisation Admins can do, what the...

This guide provides insight into the Beam Notes Template Centre - a tool to allow you access to the right templates quicker, helping you save time with Beam Notes sooner.What is the Template Centre...

This guide walks you through how to complete your Organisation Hierarchy Sheet (please find the Excel file at the bottom of this page) for Beam Notes.You can use this whether you are: Setting up Be...

This article explains what to do if a team member is unavailable (for example due to illness) and a manager or project lead needs access to their Beam Notes for continuity of work.OverviewBeam Note...

This guide provides suggested prompts, tips and best practices to help you get the most out of Beam Notes. It includes examples for shaping summaries, generating SMART targets, drafting communicati...

If you have recently recorded a Beam Note and the page appears blank or the note fails to load, this may be due to an issue with your browser's cache or settings. If you are seeing a blank page lik...

To ensure your summaries are comprehensive and accurate, we've added a new "Source Check" feature. This guide will walk you through how to use it to verify that your sources fulfil the requirements...

Prompts can help tailor your summary to your specific role in Children’s Services or Education Social Work. To get the best results, we recommend keeping prompts specific and concise.Below is a com...

Sometimes, during 1:1 support sessions, we may ask you to share your screen so we can better understand what you’re seeing and help resolve issues more quickly.Sharing your screen in Microsoft Team...