Guide to Organisation Admin Functionality

Organisation Admins have access to administrative features that control how users, teams, and templates are set up within Magic Notes. 

This article explains what Organisation Admins can do, what they cannot do, and how Organisation Admin access is granted.

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Organisation Admin access

Organisation Admin access is limited to specific individuals only.
This level of access is granted on an approval basis and must be agreed by:

• The Programme Manager within the council, and

• The Programme Manager within Beam

If you believe someone requires Organisation Admin access, please contact Support to discuss this and begin the approval process.

📧 Email: [e-mail]

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What Organisation Admins can do

If you are an Organisation Admin, you can:

• Add new users to the organisation

• Deactivate users who no longer require access

• Bulk upload users via CSV (visit our guide here)

• Create new teams

• Rename users

• Rename teams

• Request new templates

• Request iterations or updates to existing templates

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What Organisation Admins cannot do

Organisation Admins are not able to:

• Make users People Managers

• Make users Organisation Admins

• Grant users access to the Template Centre

• Re-allocate template access

  • For example, if a template was originally assigned to specific teams and new teams are later created, Organisation Admins cannot reassign that template themselves

For any of the above actions, Support assistance is required.

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Need help?

If you need help with any actions that are restricted for Organisation Admins, or if you’d like to request changes to access or permissions, please contact our Support team.

📧 Email: [e-mail]