Zabrina Gould-Wilson

If you are trying to use Magic Notes offline and the page is not loading, you may need to recache your offline content.✔️ Recache your offline pages Open Magic Notes In the bottom left-hand corner,...

Organisation Admins have access to administrative features that control how users, teams, and templates are set up within Magic Notes. This article explains what Organisation Admins can do, what th...

If refinement is taking longer than expected to load, this is usually related to browser compatibility or network connectivity rather than an issue with Magic Notes itself.What to check firstBrowse...

If you’re seeing the US (en-US) Help Centre instead of the UK version, this is usually due to how your network location is being detected and not an issue with your account.Common causesYour organi...

This guide provides suggested prompts, tips and best practices to help you get the most out of Magic Notes. It includes examples for shaping summaries, generating SMART targets, drafting communicat...

This guide provides support if a Magic Note is stuck generating. If you are new to Magic Reports and would like to get started, please see our step-by-step guide: How to create a Magic Report.If yo...

If you have recently recorded a Magic Note and the page appears blank or the note fails to load, this may be due to an issue with your browser's cache or settings. If you are seeing a blank page li...

To ensure your summaries are comprehensive and accurate, we've added a new "Source Check" feature. This guide will walk you through how to use it to verify that your sources fulfil the requirements...

This guide provides insight into the Magic Notes Template Centre - a tool to get the right templates in the hands of our users quicker, helping to save time with Magic Notes sooner.What is the Temp...

We understand that capturing clear audio is crucial for getting the most out of Magic Notes. While your device's built-in microphone often works well, certain situations can benefit significantly f...