Zabrina Gould-Wilson

This guide walks you through how to complete your Organisation Hierarchy Sheet (please find the Excel file at the bottom of this page) for Magic Notes.You can use this whether you are: Setting up M...

Prompts can help tailor your summary to your specific role in Children’s Services or Education Social Work. To get the best results, we recommend keeping prompts specific and concise.Below is a com...

Prompts can help tailor your summary to your specific role in Children’s Services or Education Social Work. To get the best results, we recommend keeping prompts specific and concise.Below is a com...

Prompts can help tailor your summary to your specific role in Children’s Services or Education Social Work. To get the best results, we recommend keeping prompts specific and concise.Below is a com...

This article explains what to do if a team member is unavailable (for example due to illness) and a manager or project lead needs access to their Magic Notes for continuity of work.OverviewMagic No...

Sometimes, during 1:1 support sessions, we may ask you to share your screen so we can better understand what you’re seeing and help resolve issues more quickly.Sharing your screen in Microsoft Team...

This guide is designed to support you if you are unable to use Magic Notes due to microphone permission issues, most commonly when an error message is displayed on your screen.In most cases, this h...

If you are trying to use Magic Notes offline and the page is not loading, you may need to recache your offline content.✔️ Recache your offline pages Open Magic Notes In the bottom left-hand corner,...

Organisation Admins have access to administrative features that control how users, teams, and templates are set up within Magic Notes. This article explains what Organisation Admins can do, what th...

If refinement is taking longer than expected to load, this is usually related to browser compatibility or network connectivity rather than an issue with Magic Notes itself.What to check firstBrowse...