Zabrina Gould-Wilson

If you are seeing an error code such as AADSTS50105 when attempting to log into Beam Notes, this usually means that your account has not yet been granted permission to access Beam Notes within your...

Organisation Admins and Template Centre Managers can manage template access directly within the Template Centre. This allows you to quickly control which teams and users can view and use specific t...

Logging In IssuesIf you are having trouble logging in, please check the following: Ensure your email address has been entered correctlyEven the smallest typo can prevent login access. Confirm you ...

We’ve introduced a new set of management tools within Beam Notes to give organisations more flexibility and control over users, teams and templates.These updates are now live for all organisations ...

At Beam Notes, we value your privacy while helping teams work better together. This guide explains what happens when a user is granted Manager View and how it affects your data.What is Manager View...

As a Manager or Org Admin, you have full control over how your team uses Beam Notes. This guide covers how to monitor engagement and manage your team members directly.1. Tracking Team AdoptionTo un...

If you have an existing recording from a dictaphone, smartphone, or external device, you can upload it directly to Beam Notes for summarisation.To ensure the fastest and most accurate results, plea...

Accidentally deleted a note? In many cases, we can help you get it back, but it depends on your organisation's specific data settings.How Recovery WorksWhen you delete a note, it enters a "Safety B...

This guide walks you through how to complete your Organisation Hierarchy Sheet (please find the Excel file at the bottom of this page) for Beam Notes.You can use this whether you are: Setting up Be...

Prompts can help tailor your summary to your specific role in Children’s Services or Education Social Work. To get the best results, we recommend keeping prompts specific and concise.Below is a com...