Running an Interpret Session

Follow these simple steps to host a seamless, multi-lingual conversation during your next visit or assessment.

Step 1: Start a Session

1. Log into your Beam account.

2. Select Interpret from your main menu on the left hand side of your webpage.

3. Choose either In person or Phone call.

4. Then add your speaker details and choose the language of participants.

5. Click Next.

Step 2: Speak and Listen

1. Tap Interpret to begin speaking.

2. Once you have finished, click the green arrow icon and Interpret will automatically translate your words.

3. You can choose to have the translation read aloud via voice output or simply shown as text on the screen by toggling the speaker icon next to the translated passage.

Step 3: Finalise and Summarise

1. When your meeting is complete, click Save.

2. This will summarise the entire translated conversation into your required reporting format (such as a Care Act Assessment or a Housing Review).

3. Select View Note to access your summary.