You can watch the videos or read the text guide below to understand how to contact the Beam Support team. We have two formats available to suit your learning style.
Video Guides
Quick Support Options
In-Depth Learning
Text Guide
Whether you're looking to master a new feature or squash a technical bug, our team is ready to help you get the most out of Beam Notes. For immediate questions or technical hurdles, use our primary channels:
Live Chat: Launch a real-time conversation via your Beam Notes account.
Email: Reach out to us anytime at support@beam.org for a direct response.
If you need more dedicated time or a deeper dive into the product, we offer structured sessions:
1:1 Support Sessions: Book a 20-minute video call to troubleshoot issues.
Group Training: Join one of our scheduled training sessions to learn with other users.
To book either, simply select the Training icon in your account, follow the steps available and choose a time suitable for you.
Need more help? Get in contact by launching live chat or emailing us via support@beam.org.
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