Talk is a smart, friendly AI assistant available over the phone and online. We built Talk to help you get the support you need instantly. Think of Talk as a helpful first point of contact that’s always ready to listen.
How Talk Helps You
Always Available: No more waiting for "opening hours." Talk is here 24/7.
Speaks Your Language: Talk can chat with you in over 80 different languages.
Fast Answers: Get instant help with your questions without waiting on hold.
Smart Triage: If Talk can’t solve your problem directly, it will make sure you get through to the right person or department immediately.
Key Features
Natural Conversations You can speak or type naturally. There is no need to use "computer language" or specific keywords - Talk understands you just as a person would.
Task Helper & Follow-Ups Talk doesn't just answer questions; it helps you get things done. It can assist you in completing tasks and will even send you helpful reminders or updates.
Safe, Secure, and Trusted Your privacy is our priority. Talk is built for sensitive situations and uses ISO 27001 certified technology to ensure your data is kept safe and handled with the highest security standards.
Safety & Care
We know that some situations are urgent or sensitive. Talk is designed with risk-aware technology, meaning it can recognise when a user is in a difficult situation. In these moments, Talk responds with empathy and will escalate the conversation to a human staff member right away if needed.
Need more help?
If you have any questions, please get in touch via live chat or email us at support@beam.org.
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